Customers of Bharat Sanchar Nigam Limited in any Telecom Circle can voice their grievances and register in Public Grievance Cell working in the Chief General Manager’s Office by  dialing the number 1094 which is toll free. The telephone number for PG Cell at Kolkata and Chennai is 1095, this is also toll free.

This service is accessible from all exchanges in every Telecom Circle. Non STD subscribers can also avail this service.