Telephone connections will be provided strictly according to their turn only. As soon as a telephone connection is released from the waiting list as per the turn of the applicant, an Advice Note will be issued for provision of the connection.

A serial number called registration number will be allotted against each application and it is given in the order of the date of payment of registration fees. Separate registration numbers aremaintained for each exchange under different categories viz OYT Special category, OYT General category, NON-OYT General category and NON-OYT Special category. The particulars of waiting list for new telephones, Telex lines and miscellaneous circuits, accessories to telephones, shifts of telephones and for NSD/ISD barring facility, can be had at the Customer Relations Centres functioning at the concerned area offices.